The Value of RIM Program Audits

Tuesday, October 26, 12-1:30pm

(The meeting will be virtual.  The connection information is in the latest issue of the Newsletter.)
Update (10/25): The meeting will be on WebEx.  Here is the meeting information:


Join by meeting number
Meeting number (access code): 2557 724 0970
Meeting password: 5RHnkf (574653 from phones and video systems)
Tap to join from a mobile device (attendees only)
+1-510-338-9438,,25577240970#574653# USA Toll
Some mobile devices may ask attendees to enter a numeric meeting password.

Description:   Audits are not as dreadful as you think; unless you want them to be.
This presentation will provide a high-level perspective of the value, definition, and purpose of audits. You will learn how to prepare for the most common elements of a RIM program review audit. Mark will share firsthand experience and illustrate how to capitalize on the opportunity to make audits a win proposition for you and your department.


Mark MacFarlane, MBA, IGP

Mark has been a member of ARMA International and the ARMA Arizona chapter since 2008. Mark served ARMA Arizona chapter Board of Directors in the capacity of Executive Vice President and voted to become chapter President in 2016.  Mark was voted Chapter Member of the year in 2016 and Chapter Leader of the year in 2016-17 and 2020-21.
Mark has worked in higher education for 20 years with a focus on Information Governance and Records Management for the last 9 years. Mark switched gears and moved into the health insurance industry in 2016, where he now leads as Enterprise Manager for the RIM Department for Cambia Health Solutions. 
Alongside consultants, Mark has lead groundbreaking projects which created a complete overhaul of  RIM programs which includes the development of Policies, Procedures, Retention Schedules, Legal research and company-wide training on a National level.
Mark has presented at the Sandra Day O’Conner College of Law, ASU Arkfeld eDiscovery Conference on topics such as “The Business case for Information Governance and what it means to eDiscovery Lawyers”, and “Left of the Dial, Information Management”.  Mark has also presented to the ARMA Arizona and Salt Lake City Chapters Spring seminars.  
Mark holds a Master of Business Administration degree from University of Phoenix and an Information Governance Professional (IGP) certification from ARMA International.